Effective Date: July 3, 2025
At Vetmithra.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.vetmithra.in and use our services.
1. Information We Collect
We collect the following types of information:
a) Personal Information
- Name, phone number, email address, shipping address, and billing information when you place an order or contact us.
b) Payment Information
- Payment details are processed securely through our payment gateway partners. We do not store your credit/debit card information.
c) Usage Data
- We collect information about your interactions with our website (e.g., pages visited, time spent, browser type) using cookies and analytics tools.
2. How We Use Your Information
We use the information we collect for purposes including:
- Processing and fulfilling your orders
- Communicating with you about your order or inquiry
- Sending you updates, offers, and promotions (only if you opt-in)
- Improving our website and customer service
- Preventing fraud and ensuring website security
3. Sharing of Your Information
We do not sell or trade your personal data. However, we may share your information with:
- Logistics and courier partners to deliver your orders
- Payment processors for secure transaction handling
- Third-party service providers who help us operate our website and business (under confidentiality obligations)
- Legal authorities if required by law
4. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience, remember your preferences, and track website usage for analytics. You can choose to disable cookies through your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or destruction.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Withdraw consent for marketing communications
- Contact us for any concerns related to your data
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
📞 Phone: +91 85478 75449
📧 Email: info@vetmithra.in